At Vale Designs we are committed to producing the highest quality furniture designed individually to each customer’s exact specifications and we will support you at every stage of the process from consultation to installation and aftercare.
Here’s how we work.
Initial Consultation and Design
We like to get to know each of our customers to really understand what they want from a new kitchen and so the consultation is a crucial aspect of the process. This consultation takes place at our workshop where we have a showroom and example designs.
We will talk through ideas, options and budget to establish a project brief.
Following this initial consultation, Andy Vale will create a unique kitchen design and estimate which will be presented to you.
Once this proposal has been agreed upon, your project will be booked into our schedule and a start date will be given.
A final meeting always takes place before any work starts to finely tune the details and Andy will carry out a site survey to finalise all measurements and dimensions.
Your furniture will then be hand built to your exact specifications using traditional methods of cabinetry and joinery in our Suffolk workshop where you are welcome to come and view your project take shape.
We believe a beautiful kitchen deserves a beautiful finish and so all our furniture is hand painted, varnished or oiled by our expert finisher using the best materials for each job.
"From the beginning to the completion of our Vale Designs kitchen I was impressed by the attention to detail and high quality craftsmanship."
- Elizabeth Tregear
Delivery and Installation
Throughout each project, we keep our customers informed so that by the all-important installation stage, customers know exactly what to expect in terms of dates and timescales.
We will work with you to ensure a stress-free installation during our time working in your home.
Our skilled fitter has many years of experience in conjunction with Andy we can assure you of a highly professional installation process.
We will advise you on the best way to care for your furniture, appliances and worktops.
Our aftercare service means you can be safe in the knowledge that we are on hand to make any necessary adjustments or repairs in the years to come.
"Andy installed a kitchen for us about 9 years ago. The overall build quality is fantastic - 9 years on it still looks great."
- Caroline Blackmore